In-Store Digital Media Enablers
2011? Well, it’s almost summer’s
end, which means
that most major brands are
either winding up 2011 marketing
plans or are deep in
the trenches working on
them. This means that marketing at-retail
plans, many of them involving technology,
are also in the works.
With this in mind, we recently went on a
mission to try to pinpoint what emerging
technologies had the most potential
impact for shopper marketing plans in
2011. That translates to technology that
will be available in 6 months to 1 year,
not in the far-reaching future.
We of course found a plethora of
options, all of which are really exciting.
But, in the spirit of strategic filtering,
these are the ones that stood out as “hot
to watch” for their ability to address a key
challenge and realistically go to market.
3D in your home and in-store:
Autostereoscopic displays basically trick
the viewer’s eyes so that each one sees a
different image. Some do this via tiny
lenses that direct images to each eye;
others split the display’s light in two, creating
depth. The payoff is a 3D image that
requires no glasses.
The Nintendo 3DS, due out in spring
of 2011, will have dual touchscreens,
motion control, and autostereoscopic 3D.
If this type of technology is going to be
available on gaming systems, you can
bet that App Store games, iPhone and
iPads, and other forms of POP will soon
have affordable 3D as well.

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Sony’s thin OLED screen
has digital signage
potential.
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OLED Evolution: OLED, or Organic
Light-emitting Diode, is a film of organic
compounds that generate their own light
when electricity passes through them.
OLEDs have flexible screens and their
toughness make them ideal for use in
many types of devices, most of which no
one has invented yet. They are also
green, thin, use a fraction of the power
consumption of most digital screens, and
display a beautifully clear picture. Their
possibilities for use are endless…they
can even be woven into fabric!
E-paper: E-paper, or electronic paper,
has been in development for over a
decade and it’s finally close to being market-
ready. Unlike a conventional flat panel
display, which uses a backlight to illuminate
pixels, electronic paper reflects light
like ordinary paper. No backlight is
required and because electricity is only
used once to create the contents of each
page, it is also low cost and efficient.
Wireless Reworked: There are two flavors
of wireless we’re watching: Wireless
HD and Wireless Home Digital Interface
(WHDI). Both of them promise something
like WiFi for multimedia, where compatible
devices (laptops, game consoles,
mobile phones) will use them to locate
your HDTV and magically connect everything
to it over the air. Turn it on and
everything that you need just works — all
without cords.
WirelessHD delivers uncompressed
video up to 1080p, multichannel audio,
and other data at speeds up to 4 Gbps. It
supposedly has a ceiling of 25 Gbps, but it
will only carry up to 33 feet.
WHDI will work up to 100 feet, but only
at 3 Gbps. This technology is going to be
available in devices as early as late summer/
early fall.
3D Printing: 3D printing is a technology
that can create a three-dimensional object
with multiple layers of material. Imagine
having printer at each store that lets managers
download graphics and create their
own signs with physical three-dimensional
images objects on them. With marketready
versions now available at $15,000
and DIY kits starting at $1000, you won’t
have to imagine for long.
Quantum Dots: Quantum Dots are little
nano particles that get excited and emit light of another frequency on displays. Manufacturers
coat a lens with them, then affix it to an LED fixture. It then acts
like a filter to create a warm, lovely display hue. If you are
working with anything that has lights in the display, it’s a really
interesting addition to create a more tantalizing, attentiongrabbing
promotion.
Pico Projectors: Pico projectors have come of age and the
new versions will soon be seen in iPhones, iPads, and other
handheld devices. Some even project with RGB lasers (instead
of white light) for better quality images. Sure, they are great for
quickie presentations and slide shows, but think about how
they can be used to easily project digital messages in-store.
Solar Power: No one would counter the point that one of the
biggest challenges in our industry is the pain factor attached to
hanging power poles in a store. Incredible advances have been
made with solar power and it’s right around the corner. Apple has
two pending patents on new solar collector technologies, one
that slips solar cells beneath a device’s LCD screen and another
that covers any portable devices without the mess of the cords
and heavy solar panels. Now, imagine this technology embedded
into e-paper and OLED screens — every window could go digital!
Wireless Electricity: WiTricity is the other burgeoning solution
for our power pole dilemma. As out there as it may sound,
it’s real and we will soon see wireless power that works up to
several feet away from a base station. It works via a technology
known as sharply resonant strong coupling, which generates
an oscillating magnetic field that is captured and converted
to electricity by a sensor in the device. Insiders tell us that
we should see options for it later this year.
Voice Controlled Signage: We’ve often talked about how great
it would be to walk up to a screen, ask it where to find something,
and receive an immediate written, image, or voice response. If
you think about the retail realities of grimy finger smudges and
germ-phobic shoppers, this scenario makes a lot of sense.
When the Android phone launched in 2000, one of their
marketing experiments was a campaign in Times Square that
synced up with Google Search. On Black Friday, a pedestrian
could dial a specific 800 number, do a Google Search by voice,
and see their result (with a map to find it) right up on a giant
Reuters sign. So, the technology exists to make the scenario
above real…who will be first?
3D Cameras: Microsoft has been working with 3D cameras
for the past year for their gaming products under the name
Project Natal. Essentially, it attaches motion-sensing technology
to the Xbox 360 console to observe body movements, and
also uses microphone technology to listen to users. It’s capable
of identifying different people in a room, and can track the
movement and speech of multiple people at once. The camera
sees every pixel in 3D and enables screen interaction with no
handheld devices needed, making it a hyper intelligent Wii that
needs no controller. Recently rebranded Kinect, we think that
it has the power to radically evolve how we interact and service
shoppers both in-store and at home.
This is an exciting time for any brand to seize first-market
advantage with these new technologies, but they need to get on
your strategy team’s radar now. We’ll be looking forward to
reporting on what innovative retailer’s do with them — the possibilities
are endless!
Laura Davis-Taylor is VP of global retail strategy for Creative
Realities, a global experiential branding and marketing firm
that specializes in creating wow environments and customer
experiences. Laura is a yearly co-chair of the Digital Signage
Expo, Chair of the POPAI Digital Signage Advocacy Committee,
board member of The Digital Signage Experts Group, and an
“expert resource” lecturer and workshop teacher. In 2007, she
co-authored the first industry field book, “Lighting up the
Aisle: Principles and Practices for In-store Digital Media”
(http://www.lightinguptheaisle.com).